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OBTAINING YOUR DIGITAL CERTIFICATE / INTERNET EXPLORER

We recommend that you print this page to assist you through the Digital Certificate process. If you need additional assistance, please contact your account representative.

IV. Special Instructions for IE 7 Users

1. There are two additional steps you will need to perform if you are using IE 7. Before you request your digital certificate, you will need to disable your pop-up blocker. This can be found under the browser Tools menu.





2. On the Customer Services page, when you click Request (Part I, step 5) you will see a yellow bar appear at the top of the browser. Click on the bar and select Run ActiveX Control




3. You will see the following message:




4. Click Run and continue requesting your certificate as described in Part I